OVERVIEW
You can cancel your reservation free of charge up to 5 days before your arrival date. Please note that the property will charge the total price of the reservation if cancelled within 5 days prior to arrival date.
If no show, the property will charge the total price of the reservation.
You will be charged in advance for the total price of the reservation during the 5 days prior to the arrival date, you will never be charged before such 5 days.
The property will also charge a fixed amount of EUR 150 per room on the day of arrival as a deposit, a partially refundable amount
For groups of children under 25 years old, the property will charge 100 euros per person as a deposit (partially refundable amount).
ATTENTION: The reception is centralized in Voralmar Mas d'en Gran Apartaments, Avenida Diputación 170 Esc. D 1o-3a.
Tourist Establishment Fees (Law 5/2012 Generalitat de Catalunya)
Approved by Law 5/2012 of March 20 on tax, financial and administrative measures and the creation of the tax on stays in tourist establishments, rev. DOGC no. 7340 dated 30-03-2017.
The rate per person per day, with a maximum of 7 days for tourist homes is 0.90 euros + VAT.
LEGAL NOTICE
Welcome to VORALMAR-MAS D'EN GREAT APARTAMENTS
This Privacy Policy will apply to browsing our website,as well as to the contracting and management of your stay in our apartments Voralmar Mas d'en Gran (hereinafter, the "VORALMAR APARTMENTS").
Who is responsible for the processing of your personal data?
The controller of your personal data is FARCAM GESTIO, S.L.U., domiciled in Barcelona, Travessera de Gracia, 18-20, 4o 1a, registered in the Commercial Register of Barcelona at Volume 44072, Folio 92, Sheet number B-446.421, CIF number B-66109562, email address reservas@voralmar-masdengran.es (hereinafter, "FARCAM GESTIÓ")
What personal data do we collect about you?
Identification data. First and last name, postal and electronic address, and telephone number.
Payment information. Bank details that you provide us at the time of payment of a reservation and / or any other concept related to your stay in the VORALMAR APARTMENTS.
Any data you voluntarily send to our email address reservas@voralmar-masdengran.es or through the contact form on our website
Any information that you voluntarily share publicly on the social networks of APARTAMENTOS VORALMAR. Such information will be subject to the privacy policy of the social network on which you share it, so we recommend that you review your profile's privacy settings.
How do we obtain your personal data?
The data we process are:
The ones you provide us with at the time of booking;
Those you voluntarily send to our email address reservas@voralmar-masdengran.es or through the contact form on our website
The ones you voluntarily share on social media.
Do we process data from minors?
FARCAM GESTIO requires access to the identification data (name, surname and date of birth) of children under 14 years of age staying in the VORALMAR APARTMENTS, in order to manage their reservation and / or stay. FARCAM GESTIO will inform the parent/guardian or legal representative about the treatment of the same, and will request the necessary authorizations and consents for this purpose.
Also, if you share images on our social networks in which children under the age of 14 appear, you must ensure that you have the prior authorization of the child's parent/guardian or legal representative.
FARCAM GESTIO reserves the right to request you at any time the accreditation of such authorization.
What do we process your personal data for? Purpose and legitimation
FARCAM GESTIO MAY your personal data for the following purposes:
Purpose: To provide you with the information you request about our services, within the framework of our business management.
Legitimation: Our legitimate interest to adequately serve your request for information.
Likewise, when the information about our services is provided by e-mail, FARCAM GESO receives prior consent of the interested party. You may revoke this consent at any time by sending an email to the following address: reservas@voralmar-masdengran.es
Purpose: Ensure the correct management of your reservation and / or stay in the VORALMAR APARTMENTS.
Legitimation: The execution of the corresponding contract for the provision of services, and the fulfillment of our legal obligations arising therefrom.
Purpose: FARCAM GESTIO uses the social networks of APARTAMENTOS VORALMAR to advertise its services.
Legitimation: By sharing your data on our social networks, you expressly consent and authorize us to reproduce and communicate them publicly on such networks for the purposes expressed above.
You may revoke this consent at any time by sending an email to the following address:
If you are not interested in the processing of your data through the social networks of APARTAMENTOS VORALMAR in the terms expressed above, please refrain from sharing them.
In the event that FARCAM GESTIO needs to process your data for purposes other than those mentioned above, you will request your express consent to do so, which you can revoke at any time unilaterally.
Newsletters and commercial communications
FARCAM GESTIO may send newsletters and commercial communications to those users who have previously given their express consent to do so. The information of such newsletters and communications will consist of newsletternewsletters, activities and promotions.
The user will have the possibility to request the cessation of the sending of such newsletters and communications in the terms provided for in Law 34/2002, of July 11, services of the Information Society, and to revoke their consent unilaterally, also at any time, by sending an email to the following address:
or unsubscribe directly at the foot of the newsletters sent in the unsubscribesection.
Who has access to your personal data?
Your personal data will only be communicated to those persons or entities that need access to them in the framework of the processing detailed in the previous sections (Data Processors). In any other case, before transferring your data to third parties we will ask for your consent.
FARCAM GESTIO will ensure that the Data Processors ensure compliance with data protection regulations, preserving the security and confidentiality of the information.
International Transfers of Personal Data
Within the framework of the Company's business management, FARCAM GESTIO may order the processing of the identifying data of its customers (first and last name, telephone number, and email address) to certain marketing service providers. Such processing includes access by such service providers and, sometimes, the storage of customer contact data on servers located outside the European Economic Area, which constitutes an international transfer of personal data. FARCAM GESTIO guarantees that, in any case, international transfers of customer contact details are carried out in compliance with at least one of the following requirements:
The servers on which the data is stored are the property of an entity that is attached to the EU-US Privacy ShieldAgreement. For more information on the participants, the content and scope of the Agreement, see the following link:
The international transfer is made to countries with a level of protection comparable to that of the European Union, under a European Commission Adequacy Decision, standard contractual clauses, and/or certification mechanisms.
If you would like to learn more about the international transfers of personal data that FARCAM GESTIO performs in the context of its business management activity, you can contact the following email address: reservas@voralmar-masdengran.es
How long do we keep your data?
Your personal data will be kept for as long as necessary to fulfill the purposes for which they were collected. After this time, FARCAM GESTIO will proceed to remove them from its systems, without prejudice to the possibility of retaining them, limiting their treatment to the exercise and defense of claims, in the terms provided for by the applicable legislation.
What security measures do we apply to the processing of your data?
FARCAM GESTIO implements security measures to ensure the confidentiality, availability and resilience of personal data processing systems. We also carry out verification and evaluation processes of the technical and organizational measures implemented, in order to guarantee at all times the security of personal data.
What are your rights?
You may exercise the rights listed below by sending an email to the following address: reservas@voralmar-masdengran.es
Request, at any time, that FARCAM GESTIO confirms whether you are processing your personal data or not.
Access your personal data, request the rectification of those that are inaccurate or, where appropriate, request its deletion when, among other causes, they are no longer necessary for the purposes for which they were collected.
In certain cases, request the limitation of the processing of your data. In this case, we will only retain your data for the exercise or defense of claims.
In certain circumstances, object to the processing of your data.
Request the portability of your data.
Revoke the consent that, if applicable, you have granted for the processing of your data by FARCAM GESTIO.
File a complaint with the Spanish Data Protection Agency.
